Chromebook Support | Music Marvel https://musicmarvel.com Music Teaching and Assessment Software Mon, 31 Oct 2022 18:50:49 +0000 en hourly 1 https://wordpress.org/?v=6.6.4 https://musicmarvel.com/wp-content/uploads/2022/11/New-Music-Marvel-Logo-Keys-Only-100x100.png Chromebook Support | Music Marvel https://musicmarvel.com 32 32 What do I do if the count-in is not audible? https://musicmarvel.com/2021/12/30/what-do-i-do-if-the-count-in-is-not-audible/ https://musicmarvel.com/2021/12/30/what-do-i-do-if-the-count-in-is-not-audible/#comments Thu, 30 Dec 2021 20:38:40 +0000 https://musicmarvel.com/?p=10007 Piano Marvel offers a count-in when using Play mode. If you find that you cannot hear the count-in during Play mode but can hear the accompaniment and/or metronome and all other audio on the device, please refresh the page. Reloading should clear up the issue. If the issue persists, you may want to try using Chrome (if you are using Edge) or using the plugin version of Piano Marvel by installing the Piano Marvel plugin software available for Mac and Windows computers. If you have any questions or concerns, please email us at contactus@pianomarvel.com.

]]> https://musicmarvel.com/2021/12/30/what-do-i-do-if-the-count-in-is-not-audible/feed/ 7 Do you support Chromebook? https://musicmarvel.com/2021/10/21/do-you-support-chromebook/ https://musicmarvel.com/2021/10/21/do-you-support-chromebook/#comments Thu, 21 Oct 2021 19:08:40 +0000 https://musicmarvel.com/?p=9011 We do support Chromebook! Please use Piano Marvel in your Chrome browser with our latest version that does not require the plugin software. Log into Piano Marvel like normal and connect your instrument in the Menu, Instrument Settings area. If you have any questions, please contact us at contactus@pianomarvel.com!

]]> https://musicmarvel.com/2021/10/21/do-you-support-chromebook/feed/ 11 What Keyboard Shortcuts are Available in Piano Marvel? https://musicmarvel.com/2021/06/04/what-keyboard-shortcuts-are-available-in-piano-marvel/ https://musicmarvel.com/2021/06/04/what-keyboard-shortcuts-are-available-in-piano-marvel/#respond Fri, 04 Jun 2021 21:42:16 +0000 https://musicmarvel.com/?p=8775 In Piano Marvel, we have several shortcut keys that you can use if you are on a computer. We will be working on adding some keyboard shortcuts from the piano keyboard in the future.

1 will start Practice mode.
2 will start Play mode.
Space Bar starts and stops whatever mode you used last (if you used 1 to start Practice mode, you can press the space bar to stop it and space bar again to start it again, it works the same for Play mode).
+ and – keys will increase or decrease the tempo.
Forward Arrow will move you to the next exercise in a slicing, in the Method and Technique, or a book.
Back Arrow will move you to the previous exercise in a slicing, in the Method and Technique, or a book.
Esc will take you out of full-page view while in Practice or Play mode or take you out of the exercise and back to the Method or Technique menu or out of a piece and back to the library.

If you have any questions, please email us at contactus@pianomarvel.com

]]> https://musicmarvel.com/2021/06/04/what-keyboard-shortcuts-are-available-in-piano-marvel/feed/ 0 How do I adjust the cursor color?/The cursor is distracting. https://musicmarvel.com/2021/02/12/how-do-i-adjust-the-cursor-color-the-cursor-is-distracting/ https://musicmarvel.com/2021/02/12/how-do-i-adjust-the-cursor-color-the-cursor-is-distracting/#comments Fri, 12 Feb 2021 20:14:37 +0000 https://musicmarvel.com/?p=7931 If you find the color density of the cursor to be too dark for your taste, or you would like to use the software without the cursor, you can do so. Simply click on your name in the upper right corner of the software, then go to Preferences, and adjust the cursor to the color density that you would prefer. You can turn it completely transparent if it is distracting, or you would like the extra challenge of playing without it.

]]> https://musicmarvel.com/2021/02/12/how-do-i-adjust-the-cursor-color-the-cursor-is-distracting/feed/ 4 I’m not getting a score in Piano Marvel or No MIDI connection https://musicmarvel.com/2020/12/17/im-not-getting-a-score-in-piano-marvel-or-no-midi-connection/ https://musicmarvel.com/2020/12/17/im-not-getting-a-score-in-piano-marvel-or-no-midi-connection/#comments Thu, 17 Dec 2020 19:56:31 +0000 https://musicmarvel.com/?p=7670  If you are not getting a score in Piano Marvel it could be caused by several things. Please try the steps below to troubleshoot this issue.

1) Browser

We recommend using either the latest version of Google Chrome or Firefox. If you are already using one of these browsers, please try the other.

2) Check Your Plugin Software Version (for Mac and PC users only, Chromebook, iPhone, and iPad users skip this step)

Make sure that you are using the latest version of the Piano Marvel plugin.  Please visit http://pianomarvel.com/download to find the latest version for your system.

3) MIDI Connection

Make sure that the MIDI cable is connected properly. On most cables, there is an input and an output. Usually, the input of the cable goes to the output of the keyboard and the output of the cable goes to the input of the keyboard. Check the MIDI cable’s documentation to verify if your cable should be connected this way. (Note: if you have an M-AUDIO MIDI cable, this is not the case. It will connect in to in and out to out)

4) Drivers (Webapp/Computer users only)

Check the MIDI cable manufacturer’s website for drivers for your MIDI cable. If your instrument connects through USB only, the manufacturer of your instrument should have drivers available on their website.

*If you are using a Yamaha piano, please install the appropriate driver for your instrument from the Yamaha website.  We recommend doing an internet search for USB MIDI driver for Yamaha (model of piano) for (Windows/Mac, whichever you are using).

5) Restart

Please restart your computer after installing any drivers.

6) USB Ports

If you are still having MIDI connection problems, close out of Piano Marvel, switch the MIDI cable to another USB port, and try again. Also, if you are using a USB port hub, try plugging the USB plug straight into the computer. Some USB hubs can cause communication problems.

7) System Requirements

Make sure that your system meets the system requirements for Piano Marvel to run.

Windows: Windows 7 (with Windows updates), Windows 8, Windows 10 (At least 4GB RAM, recommended 6GB or more)

MAC: OSX 10.8.5 or later (Must have an Intel Core Processor) (At least 4GB RAM, recommended 6GB or more)

iPad: iPad operating system 12 or later

Chromebook and Linux: Please make sure that you are using Chrome browser.

Android: We currently do not have an Android app, but are working on one and hope to have it available in the next few months.

]]> https://musicmarvel.com/2020/12/17/im-not-getting-a-score-in-piano-marvel-or-no-midi-connection/feed/ 28 How do I upgrade from a free account to a premium account? https://musicmarvel.com/2020/12/16/how-do-i-unsubscribe/ https://musicmarvel.com/2020/12/16/how-do-i-unsubscribe/#comments Thu, 17 Dec 2020 00:07:50 +0000 https://musicmarvel.com/?p=7659 With a premium account, you have access to all levels in Piano Marvel, premium content, and unlimited SASR tests. Please follow these steps to upgrade.

1. Go to www.pianomarvel.com and click on the account login link at the top or go to https://pianomarvel.com/login.

2. Once you are at the account login page enter your username and password to log in.

3. Once you are logged in click your name in the upper right corner, and click on Upgrade to Premium, or select Account, and then Billing from the left hand menu.

4. Enter your billing details and submit. After submitting, please log out and back in so the Premium content can be applied to the library from the server.

Note: For monthly subscriptions, your card will be billed monthly starting on the day that you first upgrade/subscribe. With annual subscriptions, your card will be charged automatically each year.

If you are upgrading on iPad, through the iPad app, your subscription will be managed through iTunes. You may also use these instructions to upgrade your account on iPad through the browser.

 

]]> https://musicmarvel.com/2020/12/16/how-do-i-unsubscribe/feed/ 21 What is the difference between Assessment Mode and Book Mode? https://musicmarvel.com/2020/12/16/what-is-the-difference-between-assessment-mode-and-book-mode/ https://musicmarvel.com/2020/12/16/what-is-the-difference-between-assessment-mode-and-book-mode/#comments Wed, 16 Dec 2020 23:48:46 +0000 https://musicmarvel.com/?p=7651 If you are using a MIDI-enabled piano you will be using Piano Marvel in assessment mode by default. This gives you all of the best features. If you are using Piano Marvel with an acoustic piano, you will want to use Piano Marvel in Book Mode. Here are the key differences between the two modes:

Assessment Mode:

  • Provides feedback on your performance
  • Tracks your lesson & song progress automatically
  • Allows for SASR tests
  • Tracks practice minutes

Book Mode:

  • No feedback on your performance
  • Allows you to manually track song progress
  • No SASR tests
  • Tracks practice minutes
]]> https://musicmarvel.com/2020/12/16/what-is-the-difference-between-assessment-mode-and-book-mode/feed/ 13 I don’t hear any sound from Piano Marvel https://musicmarvel.com/2020/12/16/pc-or-mac-i-dont-hear-any-sound-from-piano-marvel/ https://musicmarvel.com/2020/12/16/pc-or-mac-i-dont-hear-any-sound-from-piano-marvel/#comments Wed, 16 Dec 2020 23:35:12 +0000 https://musicmarvel.com/?p=7639  

Piano Marvel offers a count-in and accompaniment in Play Mode. If you are not hearing any accompaniment or the voice counting you in when you press Play, please follow the steps to correct the issue:

1. In a piece or exercise, look in the Mixer Controls in the lower right corner and make sure that the Accompaniment volume is turned up.

2. Check your device volume to make sure it is turned on and that no external speakers or headphones might be connected.

3. Restart the device and try the exercise or piece again.

4. If the audio is still not functioning, please email our support team at contactus@pianomarvel.com.

]]> https://musicmarvel.com/2020/12/16/pc-or-mac-i-dont-hear-any-sound-from-piano-marvel/feed/ 6 I can’t hear what I play/I have a MIDI controller https://musicmarvel.com/2020/12/16/i-cant-hear-what-i-play-i-have-a-midi-controller/ https://musicmarvel.com/2020/12/16/i-cant-hear-what-i-play-i-have-a-midi-controller/#comments Wed, 16 Dec 2020 23:29:49 +0000 https://musicmarvel.com/?p=7633

If you are using Piano Marvel with a MIDI controller, you will want to enable the virtual piano option. This will allow Piano Marvel to produce a piano sound when you play the keys that you will hear either through your device speakers, or headphones. You can enable the virtual piano by following these directions:

  1. From the dashboard, click on “Menu Options” and select “Instrument Settings.” In the Instrument Settings window, turn up the Virtual Piano volume slider.

2. You can also enable the virtual piano on the web app (Mac or PC) by adjusting the instrument volume in the mixer controls. Simply open any piece or exercise, then select the mixer controls at the bottom, and turn the instrument volume up.

]]> https://musicmarvel.com/2020/12/16/i-cant-hear-what-i-play-i-have-a-midi-controller/feed/ 7 How do I link to my teacher’s account? https://musicmarvel.com/2020/12/16/how-do-i-link-to-my-teachers-account/ https://musicmarvel.com/2020/12/16/how-do-i-link-to-my-teachers-account/#respond Wed, 16 Dec 2020 23:07:38 +0000 https://musicmarvel.com/?p=7625 1. Go to https://www.pianomarvel.com and log into the application.
2. Once logged in click on the profile tab in the upper right corner where it shows your name and select My Teacher.
3. Click on the edit button at the right end of the teacher space and then enter your teacher’s email address, username, or referral code in the box and click the “Assign Teacher” button.

]]> https://musicmarvel.com/2020/12/16/how-do-i-link-to-my-teachers-account/feed/ 0