Comments on: How do I install the plugin? https://musicmarvel.com/2020/12/16/how-do-i-install-the-plugin/ Music Teaching and Assessment Software Fri, 10 Sep 2021 17:43:05 +0000 hourly 1 https://wordpress.org/?v=6.6.4 By: Piano Marvel https://musicmarvel.com/2020/12/16/how-do-i-install-the-plugin/#comment-17879 Fri, 10 Sep 2021 17:43:05 +0000 https://musicmarvel.com/?p=7653#comment-17879 In reply to jill.

Thank you for reaching out to us. Please look in your Mac Finder in the downloads box to locate the download. If you have any questions, you can also email us directly at contactus@pianomarvel.com.

]]> By: jill https://musicmarvel.com/2020/12/16/how-do-i-install-the-plugin/#comment-17878 Fri, 10 Sep 2021 17:41:33 +0000 https://musicmarvel.com/?p=7653#comment-17878 I have a mac. I run Piano Marvel in Firefox. I keep getting the Download New Version box. I hit download and it says it is downloading but the file never shows up in Firefox Downloads. What am I doing wrong?

]]> By: Piano Marvel https://musicmarvel.com/2020/12/16/how-do-i-install-the-plugin/#comment-17474 Mon, 14 Jun 2021 14:40:16 +0000 https://musicmarvel.com/?p=7653#comment-17474 In reply to Juan.

Thanks for reaching out to us. Please delete the plugin download and return to Piano Marvel and download and install the software again. If you have any questions, please email our tech support at contactus@pianomarvel.com.

]]> By: Juan https://musicmarvel.com/2020/12/16/how-do-i-install-the-plugin/#comment-17466 Sun, 13 Jun 2021 11:23:53 +0000 https://musicmarvel.com/?p=7653#comment-17466 I can’t install the pluging…

“There is a problem with this Window Installer package. A DDL required for this install to complete could not be run. COntact your support personnel or package vendor.”

I have a normal computer: Windows 10 Home, 64 bits computer, 8GB RAM

Can you give me a solution?

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