Comments on: Do you support Chromebook?

By: Jenna

Jenna — Tue, 11 Oct 2022 18:32:39 +0000

In reply to Piano Marvel. Thank you - that worked!

By: Piano Marvel

Piano Marvel — Fri, 07 Oct 2022 20:06:20 +0000

In reply to Jenna.

Thanks for reaching out to us. It sounds like your browser zoom might be set too high. Please hold the CTRL key and simultaneously press the – key (up next to the 0 on the top of the computer keyboard) a few times. If you have any questions, please don’t hesitate to reach out to us. You can email us directly at support@pianomarvel.com.

By: Jenna

Jenna — Fri, 07 Oct 2022 15:52:54 +0000

When playing in SASR mode, using my chromebook, the music doesn’t scroll to the next line until you are already supposed to be playing it. It is in “full screen” mode, but the first beats, especially anything in the bass clef, are always missed since you can’t see the notes until it is too late. Help!

By: Piano Marvel

Piano Marvel — Mon, 12 Sep 2022 10:27:02 +0000

In reply to Mark.

Thank you for reaching out to us! Are you planning on using it on an Android tablet or on a phone? We do have the ability to do most things in Piano Marvel through the Chrome browser on an Android tablet or phone, but the screen size hasn’t been worked on yet. You are welcome to try it out and let me know what you think at contactus@pianomarvel.com! We are still working on the Android app itself, as well as support through the browser.

By: Piano Marvel

Piano Marvel — Mon, 12 Sep 2022 10:25:10 +0000

In reply to Elkin.

I also sent the following response to your support ticket you sent in: Thank you for reaching out to us. Do you have any other programs open on your computer? I would recommend restarting the computer completely and seeing if the issue clears up. If it persists, can you please send me a video (screen recording or a video taken on your phone) to contactus@pianomarvel.com? I haven’t heard of this happening before, but it sounds very strange and inconvenient!

By: Mark

Mark — Sun, 11 Sep 2022 13:12:15 +0000

Hi
Any update with the android version? Thank you

By: Elkin

Elkin — Fri, 09 Sep 2022 04:02:18 +0000

I have problems in my Chromebook. When I am in practice mode the app freeze and after a few seconds the screen resets and the staff disappears. I got to go back to the method page, select the lesson and click the exercise. After that the app starts working for a few more secs and freeze again. What can I do?

Thanks

By: Piano Marvel

Piano Marvel — Wed, 29 Dec 2021 16:55:10 +0000

In reply to Ester E Bailey.

Thank you for your question! No, currently we do not have an Android app. We are working on one and hope to have it finished soon. Currently, Piano Marvel is compatible with PC, Mac, Chromebook, iPad, and, iPhone. If you have any questions, please let me know at contactus@pianomarvel.com.

By: Ester E Bailey

Ester E Bailey — Wed, 29 Dec 2021 03:37:18 +0000

Is your app supported by kindle fire?

By: Piano Marvel

Piano Marvel — Thu, 23 Dec 2021 20:29:10 +0000

In reply to Raf.

Thank you for reaching out to us. Yes, there are a few differences. The web-based version of the app that is used on Chromebook, PC, or Mac has more dynamics. There are other slight differences in the look of the software, but we have worked to make them very similar. Both the web-based version and the iOS app do allow Bluetooth connections, though the user interfaces for connecting looks slightly different. You can practice your uploaded items from any device the same, once it has been uploaded. If you have more questions, please let us know at contactus@pianomarvel.com