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What do I do if the count-in is not audible?

by Piano Marvel | Dec 30, 2021 | Audio Support, Chromebook Support, MacOS Support, MIDI Support, Windows Support

Piano Marvel offers a count-in when using Play mode. If you find that you cannot hear the count-in during Play mode but can hear the accompaniment and/or metronome and all other audio on the device, please refresh the page. Reloading should clear up the issue. If the...

My account shows as Premium but the library still shows locked pieces

by Piano Marvel | Dec 2, 2021 | Uncategorized

After upgrading to Premium, please log out and back in so the updated library information can be pulled from the server. If you have an Apple subscription that is not showing up in your account, please email us at support@pianomarvel.com.

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