by Piano Marvel | Dec 30, 2021 | Audio Support, Chromebook Support, MacOS Support, MIDI Support, Windows Support
Piano Marvel offers a count-in when using Play mode. If you find that you cannot hear the count-in during Play mode but can hear the accompaniment and/or metronome and all other audio on the device, please refresh the page. Reloading should clear up the issue. If the...
by Piano Marvel | Oct 21, 2021 | Chromebook Support, MIDI Support, Setup, Support
We do support Chromebook! Please use Piano Marvel in your Chrome browser with our latest version that does not require the plugin software. Log into Piano Marvel like normal and connect your instrument in the Menu, Instrument Settings area. If you have any questions,...
by Piano Marvel | Dec 17, 2020 | Audio Support, iOS Support, iPad Support, MacOS Support, MIDI Support, Setup, Support, Windows Support
PC Whitelisting: 1. Check the Windows firewall settings to ensure that the Piano Marvel plugin is allowed through the firewall. 2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run ...
by Piano Marvel | Dec 17, 2020 | Audio Support, Chromebook Support, iOS Support, iPad Support, iPhone Support, MacOS Support, MIDI Support, Setup, Support, Windows Support
If you are not getting a score in Piano Marvel it could be caused by several things. Please try the steps below to troubleshoot this issue. 1) Browser We recommend using either the latest version of Google Chrome or Firefox. If you are already using one of these...
by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Support, Windows Support
If you have already installed the Piano Marvel plugin and you are seeing a message “Plugin Not Found” Please check the following. 1. Please make sure that you are using either Google Chrome, Firefox or Safari. Other browsers are not compatible at this time. 2. For...
by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support
Instructions for Windows Computers: 1. First, we need to uninstall the current plugin. Go to the control panel and select the programs section. 2. Look for the Piano Marvel plugin in the list of programs and double click it to uninstall. Windows will then guide...
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