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How do I whitelist Piano Marvel to run on computers, iPads and networks?

by Piano Marvel | Dec 17, 2020 | Audio Support, iOS Support, iPad Support, MacOS Support, MIDI Support, Setup, Support, Windows Support

PC Whitelisting: 1. Check the Windows firewall settings to ensure that the Piano Marvel plugin is allowed through the firewall. 2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run ...

I’m not getting a score in Piano Marvel or (No MIDI connection)

by Piano Marvel | Dec 17, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support

 If you are not getting a score in Piano Marvel it could be caused by several things. Please try the steps below to troubleshoot this issue. 1) Browser We recommend using either the latest version of Google Chrome or Firefox. If you are already using one of these...

How do I upgrade from a free account to a premium account?

by Piano Marvel | Dec 16, 2020 | MacOS Support, Support, Windows Support

With a premium account, you have access to all levels in Piano Marvel, premium content, and unlimited SASR tests. Please follow these steps to upgrade. 1. Go to www.pianomarvel.com and click on the account login link at the top or go to...

How do I restart the plugin?

by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Support, Windows Support

If you have already installed the Piano Marvel plugin and you are seeing a message “Plugin Not Found” Please check the following. 1. Please make sure that you are using either Google Chrome, Firefox or Safari. Other browsers are not compatible at this time. 2. For...

How do I reinstall the plugin?

by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support

Instructions for Windows Computers: 1. First, we need to uninstall the current plugin. Go to the control panel and select the programs section. 2. Look for the Piano Marvel plugin in the list of programs and double click it to uninstall. Windows will then guide...

How do I install the plugin?

by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support

The plugin is only used on PC or Mac, it is not needed for the iPad app. 1. Go to www.pianomarvel.com using Google Chrome or Firefox and click on the “Launch App” link. Log in and go to Menu, Instrument Settings. 2. If the plugin is not installed you should receive a...
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Recent Posts

  • Does Piano Marvel run on Android or Chromebook?
  • How do I whitelist Piano Marvel to run on computers, iPads and networks?
  • I’m not getting a score in Piano Marvel or (No MIDI connection)
  • How do I unsubscribe?
  • How do I upgrade from a free account to a premium account?

Recent Comments

  • Piano Marvel on Does Piano Marvel run on Android or Chromebook?
  • ippo on Does Piano Marvel run on Android or Chromebook?
  • Piano Marvel on How to Connect a MIDI Cable
  • Neil Price on How to Connect a MIDI Cable
  • Piano Marvel on I’m not getting a score in Piano Marvel or (No MIDI connection)

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