by Piano Marvel | Dec 17, 2020 | Audio Support, iOS Support, iPad Support, MacOS Support, MIDI Support, Setup, Support, Windows Support
PC Whitelisting: 1. Check the Windows firewall settings to ensure that the Piano Marvel plugin is allowed through the firewall. 2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run ...
by Piano Marvel | Dec 17, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support
If you are not getting a score in Piano Marvel it could be caused by several things. Please try the steps below to troubleshoot this issue. 1) Browser We recommend using either the latest version of Google Chrome or Firefox. If you are already using one of these...
by Piano Marvel | Dec 16, 2020 | MacOS Support, Support, Windows Support
With a premium account, you have access to all levels in Piano Marvel, premium content, and unlimited SASR tests. Please follow these steps to upgrade. 1. Go to www.pianomarvel.com and click on the account login link at the top or go to...
by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Support, Windows Support
If you have already installed the Piano Marvel plugin and you are seeing a message “Plugin Not Found” Please check the following. 1. Please make sure that you are using either Google Chrome, Firefox or Safari. Other browsers are not compatible at this time. 2. For...
by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support
Instructions for Windows Computers: 1. First, we need to uninstall the current plugin. Go to the control panel and select the programs section. 2. Look for the Piano Marvel plugin in the list of programs and double click it to uninstall. Windows will then guide...
by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support
The plugin is only used on PC or Mac, it is not needed for the iPad app. 1. Go to www.pianomarvel.com using Google Chrome or Firefox and click on the “Launch App” link. Log in and go to Menu, Instrument Settings. 2. If the plugin is not installed you should receive a...
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