Piano Marvel offers a count-in when using Play mode. If you find that you cannot hear the count-in during Play mode but can hear the accompaniment and/or metronome and all other audio on the device, please refresh the page. Reloading should clear up the issue. If the issue persists, you may want to try using Chrome (if you are using Edge) or using the plugin version of Piano Marvel by installing the Piano Marvel plugin software available for Mac and Windows computers. If you have any questions or concerns, please email us at [email protected].
What do I do if the count-in is not audible?
by Piano Marvel | Dec 30, 2021 | Audio Support, Chromebook Support, MacOS Support, MIDI Support, Windows Support | 7 comments
Hi. I’m enjoying the class.
This is just a comment on what I’d like if it were possible.
When the guy says “Set… Go” (is that the “count-in?”), it’s much louder than everything else. The only way to make it quieter makes everything else too quiet. I’d like to be able to adjust that in the mixer or some other way. I don’t want to disturb the neighbors.
Kind regards,
Tom
i have a red dot on the ride side next to my name. i tried to click on settings to reset but it does not respond
Thank you for reaching out! Please restart the computer. If the issue persists, please let me know or email us at [email protected].
Tout les pièces que j’essaie d’ouvrir me donne un message d’erreur 002
Je ne peux plus rien faire.
Aidez moi svp
Thank you for reaching out! Please send in an error report on those pieces using the flag icon in the upper right corner. If you have any questions, please email us a [email protected].
I have just started playing again but it is not keeping up and updateing my progress
Thank you for reaching out to us. Please update the app to the latest version available in the App Store, version 1.9.7. If you have any questions, please email us at [email protected].