PC Whitelisting:
1. Check the Windows firewall settings to ensure that the Piano Marvel plugin is allowed through the firewall.
2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run (Usually located at C:/Program Files X86/Piano Marvel Plugin/Startup)
3. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to connect to the internet.
4. Please ensure that you do not have any browser extensions that are blocking the Piano Marvel plugin, and that you are not using DuckDuckGo.
MAC Whitelisting:
1. Check the MAC firewall settings (Under System Preferences/Security & Privacy) to ensure that the Piano Marvel plugin is allowed through the firewall.
2. If the computer has antivirus software installed, check that the software settings are allowing the Piano Marvel Plugin to run (Usually located at Macintosh HD/Applications/PianoMarvel/PianoPlugin)
3. If the computer has antivirus software installed, check that the software settings are allowing the PianoPlugin to connect to the internet.
iPad Whitelisting:
iPads will only be restricted by network settings. See “Network Ports” below.
Network Ports:
If you have removed restrictions on your firewall and are still unable to connect the Piano Marvel plugin to the internet, please ensure that ports 5010, 19420 and 80 are open. Piano Marvel will attempt to use port 5010 first and default to port 80 if it is unavailable. Ports 5010 and 19420 use a web socket protocol to connect the plugin to the browser.
how do I connect ,y Yamaha P-515 to PM interface?
Thank you for reaching out to us. What type of computer or device are you using? I look forward to hearing from you. You can email us directly at contactus@pianomarvel.com to receive faster responses, if you wish.
Hello
I only have a Samsung phone, and don’t think I can connect with this to my electric piano … and so I’m being pressurised to get something else Can you give me simple run-down on what to buy or NOT buy I really do not need state of the art, expensive equipment Would a tablet work with PianoMarvel, or do I need a laptop at the minimum?
Many thanks/appreciate any guidance!
Thank you for reaching out to us. Piano Marvel currently runs on Windows computers, Mac computers, iPads, and iPhones. We are working on an Android app and an app for Chromebook and hope to have them available later this year. For the most cost-effective option, I would recommend a used Windows computer running Windows 8 or later. If you have any questions, please email us at contactus@pianomarvel.com.