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How do I restart the plugin?

by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Support, Windows Support

If you have already installed the Piano Marvel plugin and you are seeing a message “Plugin Not Found” Please check the following. 1. Please make sure that you are using either Google Chrome, Firefox or Safari. Other browsers are not compatible at this time. 2. For...

How do I reinstall the plugin?

by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support

Instructions for Windows Computers: 1. First, we need to uninstall the current plugin. Go to the control panel and select the programs section. 2. Look for the Piano Marvel plugin in the list of programs and double click it to uninstall. Windows will then guide...

How do I install the plugin?

by Piano Marvel | Dec 16, 2020 | MacOS Support, MIDI Support, Setup, Support, Windows Support

The plugin is only used on PC or Mac, it is not needed for the iPad app. 1. Go to www.pianomarvel.com using Google Chrome or Firefox and click on the “Launch App” link. Log in and go to Menu, Instrument Settings. 2. If the plugin is not installed you should receive a...

What is the difference between Assessment Mode and Book Mode?

by Piano Marvel | Dec 16, 2020 | Chromebook Support, iOS Support, iPad Support, iPhone Support, MacOS Support, MIDI Support, Setup, Support, Windows Support

If you are using a MIDI-enabled piano you will be using Piano Marvel in assessment mode by default. This gives you all of the best features. If you are using Piano Marvel with an acoustic piano, you will want to use Piano Marvel in Book Mode. Here are the key...

Clear Cache: How do I delete song files from my computer?

by Piano Marvel | Dec 16, 2020 | MacOS Support, Support, Windows Support

In some cases, it may help to clear out the song cache on your computer. The video below shows how to do this on PC and on Mac computers. https://www.youtube.com/watch?v=tmfbQi9c4OE&feature=emb_logo
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