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What is the difference between Assessment Mode and Book Mode?

by Piano Marvel | Dec 16, 2020 | Chromebook Support, iOS Support, iPad Support, iPhone Support, MacOS Support, MIDI Support, Setup, Support, Windows Support

If you are using a MIDI-enabled piano you will be using Piano Marvel in assessment mode by default. This gives you all of the best features. If you are using Piano Marvel with an acoustic piano, you will want to use Piano Marvel in Book Mode. Here are the key...

I don’t hear any sound from Piano Marvel

by Piano Marvel | Dec 16, 2020 | Audio Support, Chromebook Support, MacOS Support, Setup, Support, Windows Support

  Piano Marvel offers a count-in and accompaniment in Play Mode. If you are not hearing any accompaniment or the voice counting you in when you press Play, please follow the steps to correct the issue: 1. In a piece or exercise, look in the Mixer Controls in the lower...

I can’t hear what I play/I have a MIDI controller

by Piano Marvel | Dec 16, 2020 | Audio Support, Chromebook Support, iOS Support, iPad Support, iPhone Support, MacOS Support, Setup, Support, Windows Support

If you are using Piano Marvel with a MIDI controller, you will want to enable the virtual piano option. This will allow Piano Marvel to produce a piano sound when you play the keys that you will hear either through your device speakers, or headphones. You can enable...

How do I link to my teacher’s account?

by Piano Marvel | Dec 16, 2020 | Chromebook Support, MacOS Support, Setup, Support, Windows Support

1. Go to https://www.pianomarvel.com and log into the application.2. Once logged in click on the profile tab in the upper right corner where it shows your name and select My Teacher.3. Click on the edit button at the right end of the teacher space and then enter your...

How do I update my billing information?

by Piano Marvel | Dec 16, 2020 | Chromebook Support, MacOS Support, Setup, Support, Windows Support

How do I redeem a gift card or subscription code? If you already have a Piano Marvel account (free or premium) follow these steps: 1. Visit https://www.pianomarvel.com 2. Click the “Account Login” link and log in 3. Click on Billing and click the Subscription Code box...

Reading Page Turns in Piano Marvel

by Piano Marvel | Dec 16, 2020 | Chromebook Support, MacOS Support, Setup, Support, Windows Support

Reading page turns in Piano Marvel is really easy. If you are not familiar with reading the page turns, however, please watch this video to see it in...
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