1. In a piece or exercise, look in the Play Controls in the lower right corner and make sure that the Accompaniment volume is turned up.

2. Check your computer volume to make sure it is turned on and that no external speakers or headphones might be connected.

3. Restart the computer and try the exercise or piece again.

4. If the audio is still not functioning, please email our support team at contactus@pianomarvel.com.